We are a cross-border logistics company specializing in USA, UK, Canada and Europe. Equipped with 60,000 feet of overseas warehouses in USA and UK, we act as a buyer-side Logistics Service Provider. For ten years, we have been committed to providing customers with fast, safe, digital and visual cross-border logistics services.
Q Why do I need shipment inspections or factory audits?
In case of any poor quality, incorrect quantity, or unreal information from suppliers, having inspections is the most efficient way to protect buyer's rights.
Q How to start the inspection?
The client can send us the product information and book 2-3 days in advance. We can contact the factory to confirm the inspection. The inspection plan and payment options will be presented to the client. We will perform the inspection and the client will get the inspection report within 12 hours.
Q What do we need to provide you for the inspection?
The factory contact details, product information, and your special quality control requirements if you have any. Some clients also ask for approved samples and we can arrange shipment.
Q What information does the inspection report include?
Our written reports are very detailed and comprehensive, including accurate descriptions of all defects and inconsistencies, statistical analysis based on the highly recognized AQL standard, and plentiful spot pictures for illustration. A written report + Original pictures will be provided within 12 hours after the inspection.
Q How to pay?
Payment via Bank Transfer, Western Union, or Escrow is acceptable. Inspection costs always need to be prepaid before the inspection.
Q What are the shipping transit times for different channels?
For your reference, Express takes 3-5 days or 5-7 days; Air shipping takes 8-12 days; Sea shipping takes 25-35 days; and Train shipping takes 30-40 days, depending on the specific transport address.
Changi Logistics
