Q1: How to get a quick quote?
Please provide us with the following details:
- Product name and its intended use.
- Number of cartons or packages.
- Gross weight and dimensions (if pallets are used, please provide pallet details).
- Applicable trade terms (e.g., EXW, FOB).
- Origin and destination address (country, city, postal code).
- Cargo ready date and expected delivery time.
- Whether the product contains any liquid, magnets, batteries, or other sensitive items.
- Photos of the cargo and packaging.
- Any special handling requirements, such as stacking limits, temperature control, or insurance needs.
Once we receive this information, we will send you a competitive quote within 24 hours.
Q2: When and how to pay?
Payment is usually made after cargo pickup or before shipment. You’ll receive a detailed invoice and payment instructions once the booking is confirmed. We accept T/T, PayPal, Alibaba trade assurance, Western Union, Alipay.
Q3: Can you help pick up cargo from suppliers in China?
Yes, we offer pickup services from any supplier within China. We can also coordinate pickups from various suppliers’ factories, consolidate the goods at our warehouse, optimize packaging, and ship them all together. All you need to do is provide the address and contact information.
Q4: Can you help me inspect my cargo before shipping?
Yes. Please provide us with detailed inspection requirements. We can provide quality inspection and inventory counting services upon request. Inspection photos and reports can be sent to you for confirmation.
Q5: How can I track my shipment?
Yes, real-time tracking is available for all shipments. We will share a tracking link or update you at key milestones.
Q6: How do you ensure my cargo is safe?
Once the goods leave the factory and arrive at our warehouse, we will provide you with photos of the shipping containers. We utilize professional packaging, secure loading, and insured shipping services. All of our carriers are reliable and fully licensed.
Changi Logistics
